Privacy Policy

Privacy Policy

Introduction

Welcome to https://self-drive-boat-hire-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

• Our official website at https://self-drive-boat-hire-dubai.terratrek.net
• All applications, software, and services offered under the Self-Drive Boat Hire Dubai brand
• Any other digital platforms or websites we may own or operate in the future

Please note that this policy does not extend to third-party sites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy is designed to guide our interactions with users in the following scenarios:

1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information to facilitate your access and usage.
2. Visiting Our Websites: Each time you visit our websites linked to this Privacy Statement, our servers log basic information about your device and browsing behavior.
3. Communication: We may reach out to you via email, phone calls, or SMS for transactional purposes, newsletters, marketing campaigns, or customer support.

Personal Data Collection

We collect various categories of personal data, which can include:

• Account Information: User names, passwords, and account settings details.
• Payment Details: Credit/debit card numbers, billing addresses, and payment history.
• Financial Records: Banking information for direct debits or refunds.
• Purchase Data: Items bought, purchase amounts, and dates.
• Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, MAC addresses, and advertising IDs.
• Location Data: GPS coordinates and other location-based services data when you interact with our geolocated services.
• Feedback and Reviews: Comments, suggestions, and ratings provided by users.
• Social Media Details: Information from social media platforms when users choose to log in via these accounts.
• Product Preferences: Data on products viewed, searched for, or purchased, including product specifications and preferences.

We obtain this data through direct user input, automated systems (like cookies and device fingerprinting), and third-party partners who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your browser when you visit our sites. We use cookies for:

• Strictly Necessary: Functions that are essential for the website to operate, such as session management.
• Preferences: Customizing user experience based on past interactions.
• Analytics: Tracking and analyzing user behavior to improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent re-identification.

Security Measures

We take robust security measures to protect your personal information:

• Implementing industry-standard encryption protocols for data at rest and in transit.
• Engaging secure third-party payment processors to handle financial data.
• Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights (Data Subject Rights)

Depending on your location and applicable laws, you may have various rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Rectification: Ask for corrections if your information is inaccurate or incomplete.
• Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
• Restriction: Limit our processing of your data under specific conditions.
• Data Portability: Receive a copy of your data in a structured format, portable across systems.
• Objection: Object to the processing of your data for specific purposes.
• Non-Discrimination: Ensure that exercising your rights does not adversely affect your access to our services.

To exercise these rights or seek further clarification, please contact our Data Protection Officer using the details provided below. We will respond within a reasonable timeframe, adhering to applicable laws and regulations.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data protection questions, please contact us:

• Email: [email protected]
• Postal Address: [Provide physical address]

We appreciate your trust in our company, and we are dedicated to maintaining the highest standards of data privacy and security.